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Delivery & Billing Policy

Last updated: September 11, 2026

1. Overview

This Delivery & Billing Policy explains how digital content is delivered and how purchases are billed on My Precious, operated by Reme path, LLC, a Wyoming limited liability company. This Policy is part of our Terms of Service.

2. Delivery Policy

My Precious is a digital-only service. There are no physical goods, and no shipping is involved in any purchase.

  • Delivery method: Your sealed piece, including its number, image, and text, is delivered digitally and becomes visible on the public puzzle canvas immediately after your payment is confirmed.
  • Delivery time: Delivery is instant and automatic. In rare cases of payment-processing delay, content appears as soon as the payment confirmation is received, typically within a few minutes.
  • Permanence: Once sealed, content is stored and displayed for as long as the Service operates, subject to our Terms of Service and Content Policy.

3. Billing Policy

  • Price: Each piece is a one-time purchase of $4.99 USD. All prices are stated in U.S. dollars.
  • Payment method: Payments are processed securely by our third-party payment provider, Stripe. We do not store your full card number or other sensitive payment details on our servers.
  • Billing cycle: There are no subscriptions, recurring charges, or auto-renewals. You are charged once at the time of purchase, and no further charges are made.
  • Taxes: If any sales tax, VAT, GST, or similar indirect tax applies to your purchase under the law of your jurisdiction, you are responsible for that tax unless we are legally required to collect it. We currently do not collect or remit sales tax or VAT, and we do not issue tax invoices beyond the payment receipt provided by our payment provider.
  • Receipts: A receipt for every purchase is sent automatically to the email address you provide at checkout by our payment provider.

4. Refunds

Because each sealed piece involves the creation of unique digital content that becomes immediately available and immutable upon sealing, purchases are final. Please see our Refund Policy for the full terms.

Contact us

If you have questions about delivery or billing, email us at [email protected]. See our Contact page for more ways to reach us.